Get damaged sentry safe open manual#

However, it is rare but possible, that the Security Officer may have to cut open a Travel Sentry lock if it has been damaged or malfunctioning in some way. It is faster and easier for them to open your Travel Sentry locks using their special Travel Sentry tools than it is for them to cut or break open a lock. Once you have removed the dial panel, take a. Remove the panel that covers your safes dial. File a claim with your airline without delay.Īirport Security Officers inspect millions of pieces of baggage every day. For a Dial Safe First you must find the safes emergency key. The airlines are responsible for damage that exceeds the definition of “normal wear and tear”.

Get damaged sentry safe open manual#

There are two likely scenarios a lock is broken during travel by air:īaggage handling systems (conveyor belts and other automated systems) and manual handling all take a toll on your baggage and your lock. It is not likely the original padlock could be recovered. The Security Officers are very careful to relock bags but you will understand that with so many bags being screened occasionally a lock is left behind.In this case, we can only suggest you to buy another lock. Lastly, sometimes in the rush to get all bags inspected and onto their flights, locks are sometimes left behind. File a claim with your airline without delay. If a TSA Notice is not inside your bag, it is likely that airline handling is the cause of damage. Should your Fire-resistant safe be damaged by fire or water, SentrySafe will. Most Brands participating in the Travel Sentry system will replace locks under these circumstances. of clearance to fully open Interior: 12.6 in.

If your lock is damaged and there is a TSA Notice inside the bag, contact the Brand that you purchased. All you need is a paper clip Straighten out the paper clip and insert it into the small hole on the front of the safe door. My lock was broken after my flight – what can I do? Can you replace it?Look for the Notice of Baggage Inspection form from the TSA inside your bag. If you have misplaced your sentry safe key or just don’t feel like fumbling with it in the dark, there is a way to open your safe without it. When rough airline handling is suspected you should file a claim with your airline without delay. Most Brands participating in the Travel Sentry system will replace locks under these circumstances.Travel Sentry recommends buying baggage with “kissing sliders” which hold the lock much more securely and minimize the effect of airline baggage handling.

If your lock is missing and there is a TSA Notice inside the bag, contact the Brand whose product you purchased. Look for the Notice of Baggage Inspection form from the TSA inside your bag. There are instances when a Screening Officer has failed to replace a lock removed in order to open the bag for screening. Often the weakest links are the zipper pulls on baggage – not the locks themselves. Locks can be torn off when caught in conveyors belts or from centrifugal force when baggage is ejected by baggage “pushers” which are part of many automated conveyor systems. Travel Sentry, working with the airports, has identified that most instances of missing locks are a result of airline baggage handling. My lock was missing after my flight – can you replace it?